Welcome to Glowom, By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
• You agree not to use our products for any unlawful or unauthorized purpose.
• We reserve the right to refuse service to anyone at any time.

2. Orders & Payments

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or limit any order for any reason.
• Payments: Payment must be completed at the time of purchase. By providing payment information, you confirm that you are authorized to use the payment method.
• Pricing: Prices may change without prior notice. In case of a pricing error, we will notify you and allow you to continue with the corrected price or cancel the order.

3. Shipping & Delivery

• We ship to locations across India. Shipping charges and estimated delivery timelines will be shown at checkout.
• Delivery times are only estimates and may vary due to courier delays or unforeseen circumstances.
• Risk of loss or damage transfers to you once the package is handed over to the shipping carrier.

4. Returns & Exchanges

• We do not accept returns or refunds, except in cases where the product is damaged in transit or a wrong item is delivered.
• Customers must notify us within 24 hours of delivery with a mandatory unboxing video as proof.
• Please refer to our detailed Refund & Returns Policy for more information.

5. Product Descriptions

• We strive to provide accurate product descriptions and images. However, slight variations in color, size, or design may occur due to lighting, screen differences, or the natural characteristics of handcrafted items.
• Such variations will not be considered as defects and will not qualify for exchange or return.

6. Intellectual Property

• All website content, including text, graphics, logos, images, and product designs, are the property of Glowom and are protected under applicable intellectual property laws.
• Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

7. Limitation of Liability

• To the maximum extent permitted by law, Glowom Accessories shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• Our liability is strictly limited to the value of the product purchased.

8. Governing Law

• These Terms & Conditions shall be governed by the laws of India.
• Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Insert Your City/State].

9. Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
• Any updates will be posted on this page with a revised effective date. Continued use of the website after updates means acceptance of the new terms.

10. Contact Us

For any questions regarding these Terms of Service, please contact us at:

📍 Glowom
📧 contact@glowom.com
📞 9322219193